QAlerts
The QAlert Integration connects public service requests from the QAlert system directly to ZenduONE, automatically creating jobs for internal teams when new tickets are submitted by the public.
Key Features and
Benefits
The QAlert Integration reduces risk by ensuring rapid, accountable automated job creation from public requests. It reduces complexity and cost by streamlining task management and minimizing manual handoffs in service workflows.
01
Automated Job Creation
Instantly converts QAlert requests into actionable jobs within ZenduONE for faster response.
02
Faster Public Response Times
Reduces delays between request submission and job initiation, improving public satisfaction.
03
Centralized Service Tracking
Keeps all service-related activity in one place, supporting better visibility and reporting.
04
Reduced Manual Data Entry
Eliminates the need for staff to re-enter data from QAlert into internal systems.
05
Improved Accountability
Tracks each request through completion, ensuring timely follow-ups and resolution metrics.
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